Practice Information Sheet

Please find this LINK to download our practice information sheet

Services

We strive to provide the best medical care at no cost to our patients. We provide wide range of services that are expected in general practice. Some of the things include

  • Chronic disease management eg diabetes
  • Immunisations including childhood and most travel vaccinations
  • Pap smears
  • Ear cleaning
  • Licence medical examinations and insurance reports
  • Skin checks and surgery for skin cancers
  • Fracture management
  • WorkCover related consultations
  • We have pharmacy, physiotherapy, dietitian and pathology nearby for your conveinence

Privacy Policy

Your medical records are confidential documents. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. We are unable to give out any information to third party without your permission.

Communication Methods

Our method of communication is by writing, phone or fax. It is a policy of our practice that no emails can be sent. This is not a secure way of messaging and we are unable to send via email.

Any referrals required to be sent to most public hospitals for specialist clinics will be sent either via Medical Objects (please note this is a secure method) or referrals will be faxed to the Central Referral Hub on 1300 364 248.

We Are a Bulk Billing Practice

We do not charge a gap fee if you have a valid medicare card. At your booking please notify us if you have a concession card also. If you do not have a medicare card, a private consultation fee will apply and payable at the time of consultation.

DVA Card Holders

We welcome all patients with DVA card. There is no gap fee.

Things Not Covered by Medicare

Please note that some consultations are not covered by medicare according to the rules set by the Government. For example, Commercial Licence examinations, Work Medical Examination and Insurance Medical Reports are not covered by medicare. Please notify us at the time of booking, Our staff will advise you on the fees at the time of consultation.

Please be aware that most private specialists, private hospitals, some scan and ultrasounds are not bulk billed and there maybe a cost involved. It is advisable to phone the appropriate Provider for the cost.

Covered by Travel Insurance

We welcome tourists and temporary residents. We will provide a receipt for the fees paid to see our doctors so that you can claim the cost back from your travel health insurance.